R E F U N D P O L I C Y
At Sophie Dare Surface Design & Interiors, I am committed to providing my customers with the highest quality products. If, for any reason you are not satisfied with your purchase I will be happy to provide you with a full refund or exchange.
R E F U N D R E Q U E S T S
To be eligible for a refund, the product must be returned within 14 days of purchase , in its original packaging, and in new unused condition. If the product is not in the same condition as it was received, it will not be eligible for a refund.
Once I have received your return, I will inspect it to ensure it meets my eligibility criteria for a refund to be made. If successful I will process a refund within 3 days to the original payment method.
R E T U R N P R O C E S S
To initiate a return, please contact me at info@sophiedaredesign.com. I will provide you with the necessary instructions and a return shipping label. Please note the return shipping costs will be your responsibility.
E X C H A N G E R E Q U E S T S
If you would like to exchange a product, please follow the same process for a return. I will be happy to assist in finding you a product that better suits your needs.
C O N T A C T M E
If you have any questions regarding any of the above information please do not hesitate to contact me.